Returns & Exchanges
If you find that your purchased item is faulty or you simply aren’t satisfied with the quality we will provide you with a store credit so that you can find an alternative product. Please remember all the items are handmade so slight variations can sometimes apply with each item.
If an item is to be returned and or exchanged, the return shipping cost will be at the customer’s expense and items must be unused and in it’s original packaging and condition.
ALL packaging and tags must still be attached to items to be eligible for an exchange.
Please remember I'm only a small business so allow 3-5 business days for returns to be processed.
*Please note all sale / clearance & custom products are not eligible for a return or exchange.*
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and original shipping costs cannot be refunded. We recommend you send the parcel back with a trackable service as we are unable to guarantee that we will receive the parcel back and do not take any responsibility for lost items in transit.