FAQ’s

What is your dispatch time?

We want you to receive our products ASAP! The time between order to dispatch is 1-5 days.

 

How can I pay for your products?

You can pay for our products by using either Visa, MasterCard or PayPal.

 

How do I wash your products?

You can wash all our products on a cold/ warm wash in the washing machine. Place item in a delicates bag (use a thick delicates bag for any of the products with hardware). Air dry, then press with a warm iron, place an ironing cloth onto the item first, be sure to be careful around any hardware.

 

What is the best way to contact you?

Email or Instagram is the best way to contact us here at Bailey and Ted. Our usual response time is on the same day of contact, please be patient if it is a little longer, thank you.

We do offer custom made items and sizes too, please feel free to contact us with any queries, we know although we have a good size guide with our items our fur babies do come in all shapes and beautifully sizes so it is easy to adapt to any measurements.